At SparkoSol, we are committed to making your experience with us as seamless and flexible as possible. Our cancellation policy is designed to provide clarity and convenience when managing your orders, subscriptions, and service reservations.
Order Cancellations
We understand that you may occasionally need to cancel an order. You are welcome to cancel your order within [number] hours of placing it for a full refund.
However, if the order has already been shipped, cancellations will not be possible. In such cases, you can refer to our Return Policy to proceed with a return.
Subscription Cancellations
If you’re subscribed to any of our recurring services, you have the freedom to cancel at any time. To avoid being charged for the next billing cycle, cancellations must be made at least 3 days before the next billing date.
Once cancelled, your subscription will remain active until the end of the current billing cycle, ensuring you can continue to enjoy our services until that time. After the cycle ends, no further charges will be applied.
Reservation Cancellations
For bookings and service reservations, we provide a grace period for penalty-free cancellations. Reservations can be cancelled without any fees if made at least 3 days prior to the scheduled service.
If cancellations are made less than 5 days before the scheduled service, a cancellation fee of 1% may apply. This policy ensures fairness and allows us to accommodate other customers who may be waiting for that service slot.
Further Assistance
We strive to make our cancellation process straightforward and transparent. Should you have any questions or require assistance, feel free to contact our customer service team:
Customer Service: +447533 203811
Email: haroon@sparkosol.com
Address: 30 N Gould St 32611, Sheridan, Wyoming 82801, United States
